ORDERING INFORMATION & TERMS OF USE


ADDRESS & TELEPHONE NUMBER

PCWMICRO Canada Inc (PCWMICRO)
308A - 72 St. Leger Street
Kitchener, ON N2H 6R4, Canada

Toll-Free 1-855-854-2490

Tel: 647-827-0502 Fax:647-689-2262

 

PRODUCT PRICING & SHIPPING LOCATION

Pricing: Products listed on DinRailSource.com website are in USD (US Dollar).

Shipping Location: Customer orders are shipped from Kitchener Ontario, Canada warehouse location via UPS, Fedex or DHL. (See Shipping Section for details)

QUICK ON-LINE ORDERING

DINRAIL Source

PRIVACY NOTICE


PAYMENT OPTIONS

Cashier Check, Money Order: You may pay by cashier check or money order in
in US Dollar.

All Major Credits & Paypal: We accept Visa, MasterCards, American Express and Paypal payments.

Net Term Account: PCWMICRO (Dinrail Source Brand) is pleased to offer the convenience
of Net Term account payment to School, Government Agencies and Fortune 1000
Companies. Please contact us for information on obtaining an Net Term account status or click
here to download our New Account Application in PDF file format.

School Account: School / University Purchase Order are accepted.
Please click here to download School Credit Application on PDF file format.


30-DAY MONEY BACK GUARANTEE

Customers wishing to return merchandise for a refund, credit and/or
exchange may do so within 30 days from the date of order. Please call our
customer service department at 1-855-854-2490 or send us an e-mail
to support@dinrailsource.com to request an RMA#. Customers are responsbile
for the return freight with the RMA# visible on the outside of the box.
Sorry, no freight collect please.

Books, kits, software, custom build systems, OEM systems and
special orders are not returnable
. A special order consists of products not
listed in the PCWMICRO catalog, online catalog listing or catalog listed products
sold at OEM quantity are not returnable
. Products developed under the OEM
service are not refundable. Shipping charge and return shipping costs are not refundable.


PCWMICRO (Dinrail Source brand) LIMITED WARRANTY INFORMATION

PCWMICRO warrants all merchandise against defects in material or
workmanship for a period of (1) one year from date of purchase unless
otherwise stated. Longer and/or broader warranties may be provided by
the manufacturer of a particular product. Defective items must be shipped
prepaid. This warranty shall not apply to any item where defects have been
caused by improper customer assembly, failure by customer to follow
instructions, product modification, negligent or improper operation.

Networking Products - DinrailSource Brand comes with One (1) Year Warranty (Parts & Labor). Please
see the PCW Warranty Replacement Program.

OEM Systems: OEM Systems come with (1) Year Warranty (Part & Labor)
to the original OEM customers. Warranty service is not available to OEM
customers' clients.


Component Products
- Memory Modules, Rackmount Chassis & Accessories,
Power Supplies and RLK units come with (1) Year Warranty (Parts & Labor).
Please see PCW Warranty Replacement Program.


LIMITATION OF LIABILITY

PCWMICRO's liability shall be limited to the repair or replacement of defective
products in accordance with the PCWMICRO limited warranty. PCWMICRO
shall not be liable for any incidental, special or consequential damages for breach of
any warranty, expressed or implied, directly or indirectly arising out of
PCWMICRO's sale of merchandise, including any failure to deliver any
merchandise, or arising out of customer's installation or use, whether proper or improper,
of the product, separately or in combination with other equipment, or from any other cause.
Products sold by PCWMICRO. are not authorized for use as critical
components in life support devices or systems.


SHIPPING

Free ground shipping on order over USD$175 (Within Canada* and United States*).

* = Free ground shipping exclued remote locations within Canada or Howaii and Alaska

Orders ship to United States, PCWMICRO will pay for any custom clearnace fees,
duties and taxes. There won't be any addtional charges to the customers for the orders.
No surpriseses when receiving orders from PCWMICRO.

Orders received via fax/phone/online order by 3:00 p.m. Eastern Standard Time
Monday through Friday will be shipped the same day (In-stock items only).

Orders received Saturday, Sunday and holidays will ship by the following Monday.

About 95% of in-stock orders received via the DinRailSource.com by 3:00 p.m. EST
Monday through Friday will be shipped the same day (In-stock items only).
The rest of the orders will be ship within 24 hours.

If you have an urgent order, please call us via phone and request the order to be
ship via Next Day Delviery by Air.


INTERNATIONAL ORDERS (Except from United States)

All international orders (except from United States) must be prepaid, wire transfer,
traveler's checks, cashier's check or money order in USD. funds only. Please do not
send cash. PCWMICRO cannot accept letters of credit as a form of payment.

International Shipping & Handling
Shipping is via courier or postal service, depending on your preference,
insurance availability, and the size and weight of your package. PCWMICRO
will apply actual shipping charges to all foreign orders. All returns that meet
postal requirements must be sent prepaid via air parcel post.


ATTENTION PURCHASING AGENTS

To meet the needs of corporate and education purchasers, PCWMICRO offers
personalized service and bulk discounts through our new Inside Sales and
Wholesale departments. To inquire about OEM quantity discounts and
large order discounts, please call us at Toll-Free at 1-855-854-2490,
or fax at 1-647-689-2262. You may also send us an e-mail at sales@dinrailsource.com

Copyright ©2005-2015 PCWMICRO. All rights reserved.